Terms And Conditions

Terms and Conditions

Effective Date: March 10, 2025

Welcome to Caftan Bloom. These Terms and Conditions govern your use of our website www.caftanbloom.com and the purchase of our handmade Moroccan caftans. By accessing our site and placing an order, you agree to these terms.

1. General Terms

  • Caftan Bloom reserves the right to modify these terms at any time.
  • All products on our website are subject to availability.
  • Prices, promotions, and product descriptions may change without notice.

2. Orders & Payments

  • By placing an order, you confirm that all details provided are accurate.
  • We accept payments via credit/debit card, PayPal, and other secure payment methods.
  • Orders are only processed once full payment is received.
  • In case of payment issues, please contact us at contact@caftanbloom.com.

3. Shipping & Delivery

  • We ship worldwide from Morocco.
  • Orders are processed and shipped within a maximum of 18 days.
  • Shipping times vary depending on the destination.
  • Customers are responsible for any applicable customs duties or taxes.

4. Returns & Exchanges

  • You may return or exchange items within 7 days of delivery.
  • Items must be unworn, unwashed, and in original condition with tags attached.
  • Return shipping costs are the customer’s responsibility.
  • To initiate a return, contact us at contact@caftanbloom.com.

5. Product Information

  • All caftans are handmade, and slight variations in fabric or embroidery may occur.
  • We strive to display colors accurately, but screen settings may affect perception.

6. Intellectual Property

  • All content on www.caftanbloom.com, including images, text, and branding, is the property of Caftan Bloom and may not be used without permission.

7. Limitation of Liability

  • Caftan Bloom is not liable for delays or damages caused by third-party shipping carriers.
  • We are not responsible for lost or stolen packages after delivery confirmation.

8. Governing Law

  • These Terms and Conditions are governed by the laws of Morocco.
  • Any disputes will be resolved through negotiation or legal proceedings in Moroccan courts.

9. Contact Information

For any questions regarding these Terms and Conditions, contact us at:

📧 Email: contact@caftanbloom.com
🌍 Website: www.caftanbloom.com

By using our website and making a purchase, you acknowledge and agree to these Terms and Conditions.